How to Improve Insurance Policy Persistency: 5 Strategies for Agencies and Carriers
For insurance agencies and carriers, selling a policy is only the first step toward revenue. True earnings are realized only when policies remain active long enough for commissions or premiums to be fully collected. This is where persistency—the percentage of policies that stay in force over time—becomes a critical metric. Low persistency can lead to […]
Increase First-Year Retention by up to 25% with Hyper-Personalized Post-Enrollment Engagement
Insurers that engage new members with personalized follow-up in the first 90 days see 5–25% higher retention compared to those relying on generic communications (Gitnux 2025 Insurance Customer Retention Statistics report). These gains translate directly into stronger persistency and higher lifetime value (LTV) without adding headcount or increasing call volume. The difference isn’t more outreach, […]
Conversely AI Joins the Insurance Marketing Coalition (IMC) to Advance Ethical, Data-Driven Innovation in Insurance Marketing
The Insurance Marketing Coalition (IMC) welcomes Conversely AI, a leader in conversational intelligence and compliance automation, to its growing network of forward-thinking insurance marketing organizations. This collaboration underscores IMC’s mission to foster innovation, transparency, and ethical best practices across the insurance ecosystem.
Medicare Advantage Agency Increases Conversions 311% with Virtual Agents That Pre-Qualify Leads
A Medicare Advantage agency was paying premium prices in inbound calls but struggled to turn those calls into sales.
How Sales Coaching Software Can Transform Your Agent Training
Call centers are the frontline of sales, but training and coaching agents effectively has always been a challenge. Sales coaching software is changing the game.
Avoiding CTM Violations in 2025: Why Manual QA Is No Longer Enough
CTM violations, CMS audits, and Medicare Advantage compliance requirements have escalated in 2025. Manual QA that reviews only a small percentage of calls no longer protects agencies or carriers.
The Future of Agent Training: The Rise of Virtual Agent Training
Continuous learning and rapid onboarding are no longer luxuries, they’re necessities. Yet, traditional training methods often fall short when it comes to scalability, engagement, and measuring effectiveness. Enter Virtual Training Agents—AI-powered call center coaching tools that are transforming how companies train their workforce. What Are Virtual Training Agents? Virtual Training Agents are AI-driven platforms that […]
Conversely AI Receives CIOReview’s 2023 Top Leading AI Solutions Company Award
BLOOMFIELD HILLS, MI—April 21, 2023 – Conversely AI is pleased to announce CIOReview has awarded their 2023 Top Leading AI Solutions Company award to Conversely AI for its AI conversational intelligence technology.Conversely AI turns conversational intelligence into action by designing automated, human-like, and accurate two-way conversations at scale. Its AI-enabled system leverages large language models […]
How to Reduce Medicare Sales Cost Per Acquisition with Lead Scoring AI Technology
Every year, millions of potential Medicare leads are sent to MAO call centers, but many are unqualified. Without intelligence behind the lead and lead sources, buyers are paying for fraudulent and/or low-quality leads, causing a high cost per acquisition. Whether they’re already enrolled in a Medicare program, or have low intent to buy, every day, […]
Conversely AI Announces Tim Collopy as Chief Executive Officer
Bloomfield Hills, Mich., June 2, 2022—Conversely AI, an intelligent AI platform that helps the healthcare industry radically transform its sales and compliance processes, announced that Tim Collopy has been named as Chief Executive Officer. Collopy has more than 20 years of senior management experience, including more than 10 years as Vice President of Healthcare Development […]