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Why Conversely AI?

How We Help

Whether you’re trying to understand lead quality, improve agent effectiveness, or increase operational efficiency, our AI-technology turns your everyday sales conversations into a strategic asset.

We help sales teams:

Sales teams often struggle to convert leads efficiently due to unclear lead quality, inconsistent agent performance, and generic follow-up efforts—all of which drive up cost-per-acquisition and limit ROI. Conversely AI addresses these challenges with a suite of tools that turn conversational data into actionable insights, helping sales teams operate smarter and close more deals.

Key benefits include:
  • Lower CPA by evaluating the most effective lead sources
  • Improve agent performance through personalized, data-driven coaching
  • Clear visibility into where agents struggle during calls, with tailored recommendations for improvement
  • Maximize lead value with tailored outreach and automated follow-up
We help marketing teams:
Understanding which leads convert—and why—is the foundation of a successful sales & marketing strategy. Conversely AI dives deep into your conversational data to highlight patterns that influence outcomes. From measuring purchase intent to providing direct customer feedback on your marketing efforts, we help you refine your lead mix and drive better ROI.
Key benefits include:
  • Evaluate top and low performing lead sources to optimize marketing spend
  • Identify which messages and campaigns drive calls, sales, and customer retention
  • Gain clarity into whether conversion issues stem from lead quality or sales execution
  • Uncover key objections and customer language to refine messaging and positioning
We help QA teams:
QA teams often struggle with maintaining consistent quality and compliance while handling large volumes of calls and interactions. Conversely AI transforms your QA operation by automating the scoring of every call with customized, highly accurate evaluations. The result? You gain scalable quality control, improved compliance, and significant cost savings—while surfacing key coaching moments with ease.
Key benefits include:
  • Automates QA with accurate, customized scorecards for every call
  • Enables more evaluations at a fraction of traditional QA cost
  • Dashboards highlight agents or topics that need improvement
  • Calibration tools promote continuous improvement and consistency
  • Workflow automation flags issues and routes them for action
We help CX teams:
Customer engagement teams often face challenges in ensuring consistent quality, identifying recurring issues, and providing personalized support at scale. Conversely AI helps enhance customer engagement by analyzing interactions and providing actionable insights, enabling teams to improve satisfaction and loyalty through data-driven decisions. Empower your service team to consistently monitor interactions, provide personalized coaching, and scale follow-ups for retention and STARS ratings.
Key benefits include:
  • Identify recurring issues or pain points to address customer needs proactively
  • Automate follow-ups and responses based on personalized insights
  • Monitor agent performance and offer targeted coaching to improve support quality
  • Scale operations without compromising quality by automating routine tasks
Leadership Team
Tim Collopy
CEO
Peter Schmitt
Co-Founder
Katy Martinez
Co-Founder
Mike Lowry
VP Business Development
Xiaobing Yang
Senior Vice President IT
Sara Wright
Marketing Director